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Step-by-step guides for every part of Drop Cowboy®.
Browse by topic
Every guide lists the exact clicks for each job.
Get started
Sign in, find your way around and try it on your own phone.
Inbox, contacts and pipelines
Reply to every conversation in one place, organize your contacts, move deals and book appointments.
Campaigns
Send ringless voicemail, voice broadcasts, texts, email and review requests, then see how each one did.
Calling
Call through your lists with the dialer, find recordings, watch your team and track calls from ads.
Phone numbers and routing
Buy numbers, choose your caller ID, route incoming calls and bring your own carrier.
Voice and AI agents
Record and clone voices, set up AI agents, give them knowledge and build their call flows.
Websites, forms and chat
Build and publish a site, connect your domain, and capture leads with forms and chat.
Automation
Build automations that follow up for you, start from templates and test before you turn them on.
Compliance
How consent, do-not-contact and calling hours work, number screening, and 10DLC registration.
Settings
Manage your team and access, billing and usage, email setup and reusable templates.
AI tools and integrations
Use the dashboard assistant, connect AI tools, link integrations and Zapier, and build Canvas widgets.
Featured articles
- Ringless voicemail and voice broadcasts
Use this when you want to send a voice message to a list, either straight to voicemail or as a call that plays your message.
- Inbox
Use this when you need to answer a text, chat or email, hand a conversation to a teammate, send a fax, or set up unanswered-conversation emails.
- Voices and recordings
Use this when you need a recorded message, want to clone your voice, or need to pick which voice a campaign or agent uses.
- Trust Center and 10DLC
Use this when you need to verify your business before launching campaigns, or register your SMS brand and SMS campaign so you can send business texts.
- AI agents
Use this when you want an AI agent to answer calls on a phone line or chats on your website, or you need to test how an agent responds.
- Web forms and the chat widget
Use this when you want visitors to send you their details through a form, chat with you or an AI agent, or read your help articles inside the chat.