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Industry
Automotive Voicemail & SMS for Dealerships
Automotive voicemail and SMS reduce service no-shows by 40-50%, increase sales follow-up response by 300%, and improve customer retention. Automated ringless voicemail, SMS, and voice broadcast for car dealerships, auto repair shops, and fleet management.
Automatically call or message new sales leads within 5 minutes of inquiry. Studies show 80% of leads go with the first dealership to respond. Increase lead response rate by 300%.
Service Due Reminders
Send time-based (every 3-6 months) and mileage-based (every 3,000-7,500 miles) service reminders. Personalize with vehicle make/model and last service date. Drive 20-30% more service bookings.
Repair Completion Notifications
Notify customers instantly when repairs are complete and vehicles are ready for pickup. Include final invoice amount and payment options. Reduce phone tag and improve shop efficiency.
Parts Arrival Alerts
Alert customers immediately when special order parts arrive. Include pickup hours and payment instructions. Reduce parts sitting on shelves and improve inventory turnover.
Test Drive Follow-Up
Automatically follow up with prospects after test drives. Include vehicle pricing, available inventory, and financing options. Convert 25-35% more test drives to sales.
Vehicle Registration Reminders
Remind customers about upcoming registration renewals, inspection deadlines, and emissions testing. Position your dealership as helpful partner beyond the sale.
Service Specials & Promotions
Announce oil change specials, tire sales, and seasonal maintenance packages. Target specific customer segments based on vehicle type and service history. Drive 2-3x more appointments.
Recall Notifications
Alert customers about vehicle recalls and safety campaigns. Include recall details, severity level, and scheduling links. Demonstrate care for customer safety and build trust.
Real-world examples with dynamic personalization
Service Appointment Reminder
Hi {{FirstName}}, this is {{DealershipName}} confirming your {{ServiceType}} appointment for your {{Year}} {{Make}} {{Model}} on {{AppointmentDate}} at {{AppointmentTime}}. We'll see you then! Questions? Call {{PhoneNumber}}.
Reduces no-shows 40-50%
Sales Lead Instant Follow-Up
Hi {{FirstName}}, thanks for your interest in the {{Year}} {{Make}} {{Model}} at {{DealershipName}}! I'm {{SalesPersonName}} and I'd love to help. When can you come in for a test drive? Call me at {{PhoneNumber}}.
5-minute response time
Service Due Reminder
Hi {{FirstName}}, your {{Year}} {{Make}} {{Model}} is due for {{ServiceType}}. It's been {{MonthsSince}} months since your last service. Schedule today at {{DealershipName}}: {{SchedulingLink}} or call {{PhoneNumber}}.
Drives 20-30% more bookings
Repair Completion Notice
Hi {{FirstName}}, great news! Your {{Year}} {{Make}} {{Model}} is ready for pickup. Your total is ${{InvoiceAmount}}. We're open until {{ClosingTime}} today. Call {{PhoneNumber}} with any questions.
Eliminates phone tag
Parts Arrival Alert
Hi {{FirstName}}, the {{PartName}} you ordered for your {{Year}} {{Make}} {{Model}} has arrived at {{StoreName}}. Pick it up anytime during business hours. Questions? Call {{PhoneNumber}}.
Instant notification
Post-Test Drive Follow-Up
Hi {{FirstName}}, thanks for test driving the {{Year}} {{Make}} {{Model}} today! This vehicle is priced at ${{Price}} with {{Financing}} financing available. Ready to move forward? Call {{SalesPersonName}} at {{PhoneNumber}}.
Closes more deals
See How Easy Automotive Communication Can Be
Watch a 5-minute demo showing service reminders, sales follow-up, and parts notifications.
Combine ringless voicemail, SMS, and voice broadcast for maximum results
Ringless Voicemail for Service Reminders
Perfect for service due reminders, recall notifications, and appointment confirmations. Ringless voicemail delivers personal messages directly to voicemail using direct-to-voicemail technology, allowing customers to listen when convenient. Use Mimic AI® to clone your service advisor's voice for authentic reminders. Higher engagement than robo-calls. Ideal for 72-hour appointment reminders and monthly service due campaigns. Customers appreciate non-intrusive communication.
SMS achieves 98% open rates within 3 minutes, perfect for parts arrival alerts, repair completion notices, and same-day appointment reminders. Include clickable scheduling links and maps to your location. Great for 2-hour appointment reminders and urgent updates. Younger customers (under 45) strongly prefer text messages. Combine SMS with ringless voicemail for service reminder campaigns that reduce no-shows by 50%.
Use voice broadcast for urgent recall notifications, severe weather closures, and time-sensitive service specials. Voice broadcast delivers live calls that ring phones, ensuring immediate awareness for safety-related communications. Include press-to-transfer option to connect customers directly to service advisors for recall scheduling. Perfect for manufacturer-mandated recall campaigns requiring documentation of customer contact attempts.
When sales leads respond to automated messages, use Drop Cowboy's power dialer for efficient follow-up calls. Sales reps can make 200-300+ calls per day with automatic dialing, CRM integration, and complete call notes. Perfect for calling back test drive inquiries, following up on quote requests, and qualifying internet leads. All calls automatically logged in your DMS/CRM with timestamps and outcomes.
Additional revenue from recovered no-shows: $655K/year. Labor cost savings: $15K-25K/year. Service due reminders drive 20-30% more bookings = $200K-400K additional revenue. Total annual benefit: $870K-1.08M from service department. Typical automation platform and message costs deliver exceptional ROI.
241-299x ROI
Sales Department Impact
Instant lead follow-up (within 5 minutes) increases appointment show rate by 300%. Test drive follow-up converts 25-35% more prospects. Service-to-sales referrals increase 40% with better customer relationships. Total dealership impact: $1M-1.5M additional annual revenue from service and sales combined.
$1M-1.5M total impact
Connect Drop Cowboy with your automotive systems
DMS Integration
Drop Cowboy integrates with popular dealer management systems including CDK, Reynolds & Reynolds, DealerTrack, AutoMate, and others. Automatically sync customer data, service history, and appointment schedules. Trigger reminders based on last service date and vehicle mileage. Update customer records with communication logs.
Connect with automotive CRMs including VinSolutions, DealerSocket, Eleads, and others. Automatically follow up with internet leads, test drive appointments, and sales opportunities. Track all customer communications in your CRM for complete interaction history. Bi-directional sync keeps systems up-to-date.
Connect Drop Cowboy to 5,000+ apps using Zapier without writing code. Trigger service reminders from Google Sheets, send parts alerts from inventory systems, or sync lead data from website forms. Build custom workflows without technical resources.
Import customer lists from your DMS via CSV for service reminder campaigns. Export message delivery reports and customer responses to analyze campaign effectiveness. Simple workflow for dealerships without API integration capabilities.
Common questions about automated automotive communication
Drop Cowboy integrates with your DMS (CDK, Reynolds, DealerTrack, etc.) or accepts CSV imports with customer data. Set up time-based reminders (every 3-6 months) or mileage-based reminders (every 3,000-7,500 miles) based on last service date. Messages automatically include vehicle year/make/model, recommended service, and scheduling links. Customers receive ringless voicemail and SMS reminders at your specified intervals.
Yes. Drop Cowboy integrates with your website forms, CRM, and lead providers to automatically send ringless voicemail or SMS within 5 minutes of lead submission. Include salesperson name, dealership address, and direct phone number. Studies show 80% of automotive leads buy from the first dealership to respond. Instant follow-up increases appointment show rates by 300%.
Drop Cowboy provides a REST API that integrates with major dealer management systems including CDK, Reynolds & Reynolds, DealerTrack, AutoMate, and others. Export customer data, service history, and appointments from your DMS, sync via API or CSV import, configure reminder triggers based on last service date, and Drop Cowboy automatically sends reminders. Bi-directional sync updates your DMS with communication logs.
Send three reminders: 72 hours before appointment (initial reminder, allows time to reschedule), 24 hours before (confirmation reminder when customers are planning tomorrow), and 2 hours before (final reminder, catches last-minute cancellations). This three-touch sequence reduces no-shows by 40-50% for automotive service departments.
Yes. Use merge fields to dynamically insert customer name, vehicle year/make/model, last service date, mileage, recommended service type, service advisor name, appointment date/time, and dealership location. Example: 'Hi {{FirstName}}, your {{Year}} {{Make}} {{Model}} is due for {{ServiceType}}. Schedule with {{ServiceAdvisor}} at {{DealershipName}}.' Personalization increases engagement by 40-60%.
When special order parts arrive, Drop Cowboy sends instant SMS and ringless voicemail notifications to customers. Include part name, pickup location, business hours, and contact number. Customers can retrieve parts immediately instead of waiting days for manual calls. Reduces parts sitting on shelves and improves inventory turnover by 25-35%.
Yes. Many dealerships use Drop Cowboy for recall notification campaigns. Upload affected VIN lists from manufacturer recall notices, create compliant recall notification messages with severity level and scheduling information, and send multi-channel campaigns (ringless voicemail + SMS + voice broadcast for urgent recalls). Complete audit logs document customer contact attempts for manufacturer reporting.
Yes. Drop Cowboy provides tools designed to support TCPA compliance. Work with your legal counsel to develop appropriate consent language for your specific use case during vehicle purchase or service visits. Maintain consent records, honor opt-out requests immediately, include opt-out instructions in every message, and use automatic suppression lists. You control message content and recipient selection.
Drop Cowboy offers competitive volume-based pricing for automotive businesses. Costs include platform access and per-message fees that scale with usage. For dealerships sending hundreds of service reminders monthly, most see 25-50x ROI from recovered service revenue and increased sales. Contact our sales team for pricing specific to your dealership size and message volume.
Yes. Many dealerships use Mimic AI® to clone their top service advisor's or service manager's voice for authentic appointment reminders. Record a 2-3 minute audio sample and Mimic AI generates unlimited personalized messages in that voice. Customers recognize the familiar voice, leading to higher trust and appointment attendance. Works great for service reminders and follow-up messages.
Most dealerships are live within 1-2 hours. Setup includes: export customer list from DMS (or provide API credentials), create service reminder message templates with vehicle merge fields, configure reminder timing (72hrs, 24hrs, 2hrs before), set up service due reminder cadence (every 3-6 months), enable sales lead instant follow-up, and launch campaigns. Our Customer Success team provides hands-on setup for every account.
Yes. Drop Cowboy's power dialer allows service advisors to efficiently call customers who responded to reminders, follow up on declined services, or call back customers with repair questions. Make 200-300+ calls per day with automatic dialing, complete call notes, and integration with your DMS. Perfect for upselling additional services and handling customer inquiries efficiently.
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Join 20,000+ businesses achieving 5-20x higher response rates with Drop Cowboy®