Contact Drop Cowboy
Get help with setup, integrations, and best practices. We're here to help you succeed.
Ways to Reach Us
Choose the contact method that works best for you
Live Chat
Available now
Get instant answers from our US-based human support team during business hours (8am-9pm Eastern).
- Available during business hours
- Hours: 8am-9pm Eastern
- Typical response: < 4 minutes
- US-based real human agents
Phone
+1-855-550-1992
Speak directly with our US-based human support team for immediate assistance.
- Monday-Friday 7am-4pm Arizona time
- We typically answer immediately
- US-based real human agents
- Technical and sales support
info@dropcowboy.com
Send us a detailed message and our US-based team will respond within one business day.
- We respond within 24 hours
- US-based real human agents
- Detailed written guidance
- Attach screenshots or files
How We Can Help
We provide platform support, education, and technical assistance
Getting Started
Learn platform basics, account setup, and how to create your first campaign
Integrations
Get guidance on API setup, webhooks, CRM connections, and automation features
Education & Best Practices
Learn best practices for message content, timing, and campaign optimization
Compliance Education
Understand TCPA guidelines, quiet hours, and compliance best practices
Billing & Plans
Questions about pricing, plan changes, and invoicing
Technical Support
Report bugs, request features, and get help with technical issues
Our Offices
Drop Cowboy is headquartered in Sheridan, Wyoming. Our support team is based in Scottsdale, Arizona. You're welcome to visit our offices - please reach out in advance to schedule a visit.
For the fastest response, contact us through chat, phone, or email.
Need help right now?
Our team is ready to help you learn the platform, answer questions, and troubleshoot technical issues.
Contact FAQs
What to expect when you reach out