Common questions about SMS marketing capabilities
Powerful capabilities that set Drop Cowboy apart from other SMS marketing platforms.
{coreFeatures.map((feature) => (
###
{feature.link && (
Learn more →
)}
))}
Send bulk SMS and MMS with advanced personalization and segmentation.
{messagingFeatures.map((feature) => (
###
))}
Built-in tools to help you manage TCPA and carrier requirements. These tools assist your compliance efforts, but you remain responsible for ensuring your campaigns meet all regulations.
{complianceFeatures.map((feature) => (
###
))}
Important: Drop Cowboy provides tools to support your compliance efforts. You are responsible for ensuring your SMS campaigns comply with all applicable laws. Always consult with legal counsel for your specific use case.
Every customer receives dedicated support and tools for team-wide SMS campaign management.
{teamFeatures.map((feature) => (
###
))}
Manage all customer text replies in one centralized inbox. Create keyword-triggered auto-responses, assign conversations to team members, and track every customer interaction for complete SMS engagement history.
Send behavior-triggered SMS based on customer actions. Build automated drip campaigns, schedule texts for optimal delivery times, and design complex multi-message sequences with conditional branching logic.
Every link is automatically shortened and tracked. See real-time click data, conversion tracking, and engagement metrics for each campaign. Measure ROI and optimize future campaigns based on recipient behavior.
Connect to Salesforce, HubSpot, and thousands of apps via REST API, native connectors, webhooks, and Zapier. Trigger SMS campaigns based on CRM events like lead status changes or form submissions.
Send thousands of text messages instantly. Upload contacts via CSV, personalize messages with merge fields, and schedule for optimal timing. Support for both SMS and MMS with images and media.
Send multimedia messages with images, videos, GIFs, and other media attachments. Perfect for product photos, event flyers, visual instructions, or any message where an image adds value.
Group contacts by behavior, location, purchase history, or custom tags. Send targeted messages to the right people at the right time. Create dynamic segments that update automatically.
STOP, UNSUBSCRIBE, and similar keywords are automatically processed. Numbers are instantly added to your suppression list and excluded from future campaigns.
Drop Cowboy automatically enforces TCPA quiet hours by detecting recipient time zones. Campaigns pause delivery outside compliant hours and resume automatically.
Drop Cowboy guides you through required TCR registration for US SMS marketing. We help maintain your brand reputation score for optimal deliverability.
Every SMS campaign generates detailed audit logs including delivery timestamps, opt-out requests, and user actions. Export logs for compliance documentation.
Every customer receives a named Customer Success Executive with direct phone and email access. Get hands-on SMS campaign training and ongoing optimization support from 100% US-based experts.
Manage SMS campaigns across your team with multi-user accounts, customizable role permissions, shared message templates, unified 2-way reply inbox, and full user activity logging.
Connect your existing Twilio or SIP-compatible carrier to Drop Cowboy. Pay our low platform fee plus your carrier's wholesale rates. Save 35-55% on messaging costs.