trust center
Use AI Assist for SMS message samples
AI Assist can help you draft a representative sample message while you complete an SMS campaign registration in Trust Center. It is a writing aid, not an approval decision or legal adviser.
Draft a sample
- Open your SMS campaign registration in Trust Center.
- On the sample-message step, select AI Assist.
- Describe the message you want to send, such as an appointment reminder, an account update, or a promotion.
- Review the draft and edit it so it accurately represents your real messaging program.
- Confirm the full preview, including the required STOP and HELP disclosure, before submitting the registration.
What to include
Give AI Assist the non-sensitive details that make the sample useful:
- The recipient-facing purpose of the message
- The type of update, reminder, or offer
- The expected message frequency
- The action you want the recipient to take
Do not include tax IDs, Social Security numbers, payment-card numbers, passwords, API keys, or private customer contact details.
Review every draft
AI-generated text can be incomplete or inaccurate. You are responsible for the message, the consent process, and compliance with applicable carrier rules and laws. AI Assist cannot guarantee that a registration or message will be approved.
For legal or regulatory questions, consult qualified counsel.