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Web chat

They are on the site. Then they leave.

A chat box catches the question they were about to give up on. Drop Cowboy® keeps the thread going after they close the tab.

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Web chat

Answer the question before they give up on it.

Someone lands on the pricing page at eleven at night with one question in their head. The chat box answers it. The whole conversation lands in the same inbox as your voicemails and texts.

  • Chat arrives in the inbox your team already watches.
  • AI can answer while the desk is empty.
  • You step in the moment it needs a person.
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Drop Cowboy web chat lead in the inbox.
Drop Cowboy voicemail after chat.

Ringless voicemail

They closed the tab. You still have the number.

A chat that ends without a booking is not a dead lead. If they left a number, that contact is already in Drop Cowboy and ready for a voicemail they can play when it suits them.

  • Or a text, on the phone they already check.
  • Same contact record, no re-typing.
  • Same follow-up jobs as every other channel.
See ringless voicemail

AI voice agents

Chat to AI to a person, without a restart.

The chat can hand off to an AI agent, and the agent can hand off to you. Nobody has to repeat themselves, because the same record follows the conversation the whole way through.

  • AI takes the simple ones.
  • The transcript is there when you arrive.
  • One click and the conversation is yours.
See AI voice agents
Drop Cowboy AI next to web chat.

Also in Drop Cowboy

Chat catches them. These finish the job.

Ringless voicemail

Ringless voicemail

The chat ended without a booking. A voicemail picks it back up the next morning.

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SMS

SMS

Move the conversation off the site and onto their phone, in the same thread.

See SMS
AI voice agents

AI voice agents

The same agent that answers the chat can answer the phone call.

See AI voice agents
Power dialer

Power dialer

They asked to be called. Their number is already in the queue.

See the dialer
Voice cloning

Voice cloning

Mimic AI® makes the follow-up voicemail sound like the person they were chatting with.

See voice cloning

Walkthrough

Twenty minutes. We will put a chat box on your site and watch it catch one.

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Want a walkthrough?

Twenty minutes. We will put a chat box on your site and watch it catch one.

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Frequently asked questions

Short answers about web chat.

Is this live chat software?
It is chat on your site so the visitor does not leave with an unanswered question. Drop Cowboy is not a standalone helpdesk. What makes it useful is what happens next: a voicemail, a text, or a call, all from the same record.
Can AI cover the chat?
Yes. When there are more conversations than hours, a Drop Cowboy AI agent can answer the routine ones and hand the rest to a person. Your team is not replaced. It just stops being the only thing standing between a question and an answer.
What about forms and a site?
A form and a site catch leads too. Chat is for the person who is already on the page and still deciding. Drop Cowboy gives you all three doors, and every one of them ends in the same inbox and the same follow-up.
Who is this for?
A dentist, a gym, a realtor, an insurance desk, a home services crew, and a call center floor. Anyone who watches people land and leave. You stay responsible for consent, and Drop Cowboy does not run the chat for you. Consult legal counsel.

Catch them before they bounce.

21,600+ businesses have been catching leads on Drop Cowboy since 2017.

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