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Predictive Dialer Software

Talk to More People in Less Time with a Predictive Dialer

A predictive dialer calls several numbers at once and connects your rep to the first person who answers, so your team spends its time talking instead of listening to rings and voicemail greetings. Drop Cowboy's cloud-based predictive dialer runs up to 3 lines per rep, with calling hours, do-not-contact checks and voicemail follow-up built in.

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Predictive seats from $169/user/month • Unlimited talk*

48-hour money back guarantee • No long-term contracts

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*Subject to our fair use policy.

Over 700+ Integrations

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What Is a Predictive Dialer?

A predictive dialer is outbound calling software that dials multiple phone numbers at the same time for each available rep. When someone picks up, the call goes straight to a rep. Calls that hit busy signals, no-answers or disconnected numbers are handled automatically and never reach the rep.

The point is simple: most outbound calls don't get answered. A rep dialing one number at a time spends most of the hour waiting. A predictive dialer does the waiting in parallel, so the rep moves from one live conversation to the next.

Drop Cowboy's Predictive seat dials up to 3 lines at once per rep and connects you to whoever answers.

How the Drop Cowboy Predictive Dialer Works

From list to live conversation in four steps.

  1. Load your list

    Import contacts or pull them from your CRM. Drop Cowboy can check numbers against a litigator list on import or before calling, and skips anyone on your do-not-contact list, already closed, or called too recently.

  2. Start dialing

    Choose Predictive and click Work this list. The dialer calls up to 3 numbers at once, waiting for each contact's local calling hours. You set how many times one person can be called.

  3. Talk to whoever answers

    The first person to pick up is connected to you. You're never charged for unanswered calls.

  4. Follow up automatically

    Pick an outcome after every call. Mark "No answer" and a ringless voicemail and a text can go out on their own. Mark "Interested" and the deal moves up your pipeline with a follow-up task waiting.

Predictive vs. Power vs. Preview Dialer: Which One Do You Need?

Every Drop Cowboy seat includes click-to-call. The seat you choose decides how the next call starts.

Preview / click-to-call

Your next contact is lined up and you click to place each call. 1 line per rep. Best for high-value accounts that need prep. Basic seat: $49/user/mo.

Choose Basic

Power (progressive)

Dials the next number the moment you hang up. 1 line per rep. Best for steady outbound, follow-up and cold calling. Power seat: $119/user/mo.

See power dialer

Predictive

Dials up to 3 numbers at once and connects you to whoever answers. Best for high-volume lists with low answer rates. Predictive seat: $169/user/mo.

Choose Predictive

Predictive Dialer vs. Progressive, Power and Auto Dialers

Predictive dialer: dials several numbers per rep at once and connects answered calls. Also called a multi-line or triple-line dialer.

Progressive dialer: dials one number per rep as soon as the rep is free. Drop Cowboy's Power seat works this way.

Power dialer: a progressive dialer that moves through a list automatically, one call per rep at a time. See our power dialer.

Preview dialer: the rep sees the contact's details before the call and decides when to dial. Drop Cowboy's Basic seat works this way.

Auto dialer: the umbrella term for any software that dials numbers automatically. Predictive, progressive and power dialers are all types of auto dialer.

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A Call Center Predictive Dialer for Teams That Live on the Phone

Call centers and outbound teams

See who's dialing, talking or wrapping up right now. Track talk time, conversions and call outcomes, and choose which dialing modes each team can use.

Sales and cold calling

When most calls go unanswered, multi-line dialing keeps reps in conversations. Require an outcome and notes before the next call so nothing gets lost.

Lead follow-up and appointment setting

Call fresh leads fast, then let ringless voicemail, text and email pick up whoever didn't answer.

Real estate, insurance, solar and lending

High-volume prospecting lists with low answer rates are where predictive dialing pays off.

Drop Cowboy for real estate

Cloud-Based Predictive Dialer Features

Up to 3 lines per rep

Dial several numbers at once and connect to whoever answers.

Local presence included

Each contact sees your number closest to them, and a coverage map shows which area codes to buy.

Ring every number

Ring every number a contact has at once, or just the best one.

Checks before you dial

Check numbers against a litigator list on import or before calling, and skip do-not-contact, closed and recently called contacts automatically.

Outcomes and notes

Outcomes you define, each marked good, neutral or bad. Require an outcome and notes before the next call.

Recordings and transcripts

Saved with every call, on the contact's timeline.

Nothing to install

Hosted in the cloud. Calls reach your computer, desk phone or the Drop Cowboy mobile app.

Works with your CRM

700+ integrations, including HubSpot and Salesforce, so contacts and outcomes stay in sync.

See all integrations

AI receptionist

Answers callbacks when your team can't, and can book the appointment.

Ringless voicemail + predictive dialer

Most People Won't Answer. Reach Them Anyway.

Some people pick up. Most reply to a text, listen to a voicemail or open an email. Drop Cowboy is the communication platform built around ringless voicemail, so calls, texts, ringless voicemail, email and chat all run from the same account, and every touch lands on the contact's timeline.

  • Mon 9:02 · Called · No answer
  • Mon 9:03 · Ringless voicemail left (automatic)
  • Mon 9:33 · Text sent: "Sorry I missed you, is now a good time?" (automatic)
  • Mon 11:14 · Replied by text: "Call me after 3"
  • Mon 3:05 · Called · Interested. Moved to Qualified, follow-up task for Wednesday (automatic)

Ringless voicemail · SMS

See ringless voicemail

Predictive Dialing and Compliance

Outbound calling is regulated, and the rules are stricter the more automated your dialing gets. The TCPA, the Telemarketing Sales Rule, the national Do Not Call Registry and state laws all apply, and prior express written consent is required for pre-recorded or artificial voice messages.

What Drop Cowboy gives you: local calling hours enforced for power and predictive dialing, limits on how many times one person can be called, do-not-contact skipping, and litigator-list checks before you dial.

Compliance Hub · DNC scrubbing · Quiet hours

This is general information, not legal advice. Regulatory compliance is your responsibility as the sender.

Predictive Dialer Pricing

No seat minimum, no charge for unanswered calls, cancel anytime. Bring your own carrier: seats $19 / $49 / $79, and your carrier bills the minutes. *Subject to our fair use policy.

Basic

Click-to-dial for steady callers

$49/user/mo
  • Click-to-dial: your list is lined up, you click to place each call
  • Unlimited talk*
  • 200 texts per user each month, then from your balance
  • Local presence included
  • One-click voicemail drop
Choose Basic
Power

Auto-dial your lists hands-free

$119/user/mo
  • Auto power dialing: the next call starts as soon as you finish the last one
  • Unlimited talk*
  • 200 texts per user each month, then from your balance
  • Local presence included
  • One-click voicemail drop
Choose Power
Most connects
Predictive

Multi-line dialing for max connects

$169/user/mo
  • Predictive, up to 3 lines: connects you to whoever answers
  • Unlimited talk*
  • 200 texts per user each month, then from your balance
  • Local presence included
  • One-click voicemail drop
Choose Predictive

See How Many More People You Reach

Try Drop Cowboy's predictive dialer on your own list, or book 20 minutes and we'll walk you through it.

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Predictive Dialer FAQ

What is a predictive dialer?
A predictive dialer is outbound calling software that dials several numbers at once for each rep and connects the rep to whoever answers. Drop Cowboy's Predictive seat runs up to 3 lines per rep.
How does a predictive dialer work?
It places multiple calls at the same time, filters out the ones that ring out, hit busy signals or reach disconnected numbers, and hands answered calls to an available rep. Drop Cowboy waits for each contact's local calling hours and skips anyone on your do-not-contact list.
What's the difference between a predictive dialer and a power dialer?
A power dialer calls one number at a time and starts the next call as soon as the rep hangs up. A predictive dialer calls several numbers at once per rep. Predictive reaches more people per hour; power gives the rep more control. Drop Cowboy offers both.
What's the difference between a predictive and a progressive dialer?
A progressive dialer dials one number per rep as soon as the rep is free. A predictive dialer dials several numbers per rep at once. Drop Cowboy's Power seat works progressively; the Predictive seat dials up to 3 lines.
Is a predictive dialer the same as an auto dialer?
A predictive dialer is one type of auto dialer. "Auto dialer" covers any software that dials numbers automatically, including power, progressive and predictive dialers.
Is a predictive dialer legal?
Yes, when used within the rules. The TCPA, the Telemarketing Sales Rule, Do Not Call rules and state laws apply, and pre-recorded or artificial voice messages require prior express written consent. This isn't legal advice.
What is a multi-line or triple-line dialer?
Another name for a predictive dialer that calls more than one line per rep. Drop Cowboy's Predictive seat dials up to 3 lines at once.
Is Drop Cowboy a cloud-based predictive dialer?
Yes. It's hosted in the cloud, so there's nothing to install. Calls reach your browser, desk phone or the Drop Cowboy mobile app.
Who should use a predictive dialer?
Teams calling large lists with low answer rates: call centers, outbound sales, lead follow-up, and prospecting in real estate, insurance, solar and lending. For smaller lists or high-value accounts, a power or click-to-call seat is usually a better fit.
How much does a predictive dialer cost?
Drop Cowboy's Predictive seat is $169 per user per month with unlimited talk (subject to fair use), or $79 per user per month if you bring your own carrier. There's no seat minimum and no contract.
Does it work with my CRM?
Yes. Drop Cowboy connects with 700+ integrations, including HubSpot and Salesforce, so contacts and call outcomes stay in sync.

Spend the Hour Talking, Not Waiting

22,000+ businesses have been picking up the phone with Drop Cowboy since 2017.

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