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Getting Started

Getting Started with Drop Cowboy | Launch Your First Campaign

Complete getting started guides, tutorials, and best practices to help you get started with Drop Cowboy. From your first campaign to advanced strategies.

Why Choose Drop Cowboy?

The complete communications platform for businesses

Launch in 30 Minutes

Create your first campaign in under 30 minutes. Upload contacts, record or type your message, schedule sends, and Drop Cowboy handles the rest. No technical expertise required.

Compliance Built In

Automatic quiet hours enforcement, opt-out processing, and suppression lists. Focus on your message while Drop Cowboy handles technical compliance details. Every customer gets a dedicated account manager.

Proven Results

20,000+ businesses trust Drop Cowboy for ringless voicemail, SMS, and voice broadcast. Industry-leading deliverability, real-time analytics, and enterprise-grade reliability since 2017.

See Drop Cowboy in Action

Schedule a personalized demo to see exactly how Drop Cowboy works for your business. Our team will walk you through campaign creation, compliance tools, and answer all your questions.

Core Features to Get Started

Everything you need for successful campaigns

Ringless Voicemail

Direct-to-voicemail delivery for detailed messages and professional follow-ups. Perfect for non-urgent communications that recipients can listen to on their schedule.

SMS Text Messages

98% open rate within 3 minutes. Ideal for quick reminders, urgent alerts, and two-way conversations. Include links, images, and personalization.

Voice Broadcast

Prerecorded voice calls with IVR menus and press-to-connect options. Perfect for confirmations requiring immediate interaction.

AI Voice Cloning

Mimic AI creates natural-sounding personalized messages with dynamic field insertion. Sound like your actual team members at scale.

Automatic Compliance

Quiet hours enforcement (8 AM - 9 PM local time), time zone detection, opt-out processing, and suppression lists. Compliance happens automatically.

Real-Time Analytics

Track delivery success, opt-outs, and campaign performance. Export data for long-term analysis. No API required for basic analytics.

Questions About Getting Started?

Our team is here to help. Every Drop Cowboy customer gets a dedicated account manager plus live chat support during business hours (9 AM - 6 PM ET Monday-Friday).

What to Expect

Your first 30 days with Drop Cowboy

Day 1: Onboarding

Sign up, verify your account, and meet your dedicated account manager. Upload your first contact list and explore the platform. Most customers send their first campaign within 30 minutes.

Week 1: First Campaigns

Launch your first ringless voicemail or SMS campaign. Test message content, timing, and channels. Your account manager helps optimize your approach based on industry best practices.

Week 2-4: Optimization

Review campaign analytics and adjust strategies. Set up automated workflows, A/B test message content, and integrate with your CRM. Scale what works.

Ready to Launch Your First Campaign?

Join 20,000+ businesses using Drop Cowboy for ringless voicemail, SMS, and voice broadcast. Get started in minutes with guided setup and dedicated support.

Frequently asked questions

Everything you need to know about Drop Cowboy®

Most customers send their first campaign within 30 minutes of signing up. The process is simple: upload a contact list (CSV), record or type your message, review compliance settings (automatic quiet hours), and schedule sends. Drop Cowboy handles delivery, time zone detection, and compliance automatically.
No technical expertise required. Drop Cowboy is designed for business users, not developers. Upload contacts via CSV, create messages with our guided interface, and schedule sends with a few clicks. Every customer gets a dedicated account manager to help with setup and strategy.
Every Drop Cowboy account includes unlimited campaigns, automatic TCPA compliance (quiet hours, time zones, opt-outs), suppression list management, real-time analytics, Mimic AI voice cloning, dedicated account manager, and live chat support during business hours. No contracts, no hidden fees.
Yes. Drop Cowboy supports CSV imports from any system. Export contacts from Salesforce, HubSpot, Zoho, or any CRM as CSV with Name and Phone columns. For ongoing sync, use Drop Cowboy's API or Zapier integrations to automate contact imports.
Drop Cowboy provides tools to support your TCPA compliance efforts: automatic quiet hours enforcement (8 AM - 9 PM recipient local time), time zone detection, opt-out keyword processing (STOP, UNSUBSCRIBE), permanent suppression lists, and complete audit logs. You remain responsible for obtaining proper consent before messaging and ensuring compliance. Consult qualified legal counsel for compliance guidance specific to your business.
It depends on your use case. Ringless voicemail works best for detailed messages and professional follow-ups (healthcare appointment details, service explanations). SMS excels for quick reminders, urgent alerts, and two-way conversations (appointment confirmations, delivery updates). Voice broadcast is ideal for confirmations requiring immediate interaction (sales callbacks, emergency notifications). Most businesses use multiple channels.
Yes. Send test campaigns to yourself or team members first. Review message content, timing, and delivery. Adjust before launching to your full contact list. Drop Cowboy also supports A/B testing to compare different message versions and identify what resonates best with your audience.
Drop Cowboy processes opt-outs automatically. When someone replies STOP to SMS or requests opt-out through other means, they're added to your suppression list immediately and won't receive future messages. Suppression lists persist across all campaigns permanently. You remain responsible for honoring all opt-out requests.
Drop Cowboy provides general guidance and best practices for message timing and structure, but you're responsible for creating message content appropriate for your business and use case. Consult qualified legal counsel to ensure your messages comply with TCPA, TSR, and applicable state laws. Your dedicated account manager can share examples of effective approaches.
Every Drop Cowboy customer gets a dedicated account manager who understands your business and helps with strategy, compliance questions, and optimization. Live chat support is available during business hours (9 AM - 6 PM ET Monday-Friday). Comprehensive documentation and video tutorials available 24/7 at /developers.
Drop Cowboy provides real-time analytics: delivery success/failure rates, opt-out tracking, and campaign-level performance. Export data via nightly FTP for long-term analysis. Analytics data is retained for 3 months in the dashboard. Track specific contacts using foreign_id in API calls or contact tagging in the platform.
Yes. Drop Cowboy supports BYOC (Bring Your Own Carrier) integration with Twilio, Bandwidth, Telnyx, and other carriers. Connect your existing carrier account, use your own phone numbers, and save 35-55% on messaging costs while using Drop Cowboy's campaign management and compliance tools. See /resources/byoc-complete-guide for setup instructions.

Ready to Transform Your Outreach?

Join 20,000+ businesses achieving 5-20x higher response rates with Drop Cowboy®