Welcome to Drop Cowboy - Ringless Voicemail Platform. Main navigation and content follows.
Send automated reminders using ringless voicemail, SMS, and voice broadcast. Multi-channel reminders at 72 hours, 24 hours, and 2 hours before appointments significantly improve attendance rates.
Reduce no-shows and increase results with automated reminders
Multi-channel reminders sent at optimal times to maximize attendance
Send voice reminders directly to voicemail using ringless voicemail technology. Recipients see notification and listen at their convenience. Perfect for older demographics who prefer voice messages.
Send brief text reminders that recipients read immediately. Achieve 98% open rates with SMS. Perfect for younger patients who prefer texting over calls.
Make automated calls with live agent transfer option. Use for urgent reminders or when immediate confirmation is needed. Connects recipients directly to your staff.
Schedule reminders at 72 hours, 24 hours, and 2 hours before appointments. Research shows three reminders at strategic intervals maximize attendance rates.
Automatically insert patient names, appointment dates, times, and locations using merge fields. Personalization increases engagement and makes reminders feel more professional.
Include easy opt-out and rescheduling options in every reminder. When patients need to reschedule, make it simple - they'll appreciate it and show up next time.
Best practices for healthcare, dental, auto service, solar, and more
Reduce no-shows for medical appointments, specialist visits, and follow-ups. Use ringless voicemail for older patients, SMS for younger patients. Secure message handling included.
Confirm cleaning appointments, fillings, and consultations. Send reminders 3 days before, 1 day before, and 2 hours before appointment time. Include easy rescheduling option.
Remind customers about scheduled service appointments, oil changes, and repairs. Use SMS for quick updates on repair status. Include parts arrival notifications.
Confirm home inspections, consultations, and installation appointments. Send reminders with maps, weather backup plans, and contractor arrival times. Reduce drive-time costs.
Remind students about classes, workshops, and certification programs. Send curriculum previews, required materials lists, and location updates. Improve attendance and completion rates.
Confirm estimates, installation appointments, and repair times. Send reminders with service provider details, arrival windows, and special instructions. Improve customer satisfaction.
See the actual financial impact from a real customer
Average 100 appointments per week. 20% no-show rate = 20 missed appointments. Average appointment value: $200. Lost revenue: $4,000 per week = $208,000 per year.
No-show rate drops to 8% = 8 missed appointments. Lost revenue: $1,600 per week = $83,200 per year. Revenue saved: $124,800 per year. Even after automation costs, net benefit exceeds $100,000 annually.
Manual calls: 3-5 minutes per reminder = 5-8 hours per week for 100 appointments. Staff cost: $15-25/hour = $75-200 per week. Annual savings: $3,900-10,400 in staff time.
If you book just 5 more appointments per month due to reduced no-shows, automated reminders pay for themselves. Most practices see 10-20 additional appointments, representing 4-8x ROI.
See how different reminder strategies work in practice
72-hour reminder: 'Hi Sarah, this is Dr. Smith's office confirming your appointment on Friday at 2pm. Please call us if you need to reschedule.'
24-hour reminder: 'Hi Mike, your oil change is scheduled tomorrow at 10am. Reply CONFIRM to keep your appointment or RESCHEDULE to pick another time.'
2-hour reminder: 'Hi John, our technician Tom will arrive between 2-3pm today for your HVAC inspection. Text us if you need to adjust.'
Tips to maximize attendance and build trust
Send reminders at three strategic intervals. 72 hours before - initial reminder gives plenty of advance notice for scheduling changes. 24 hours before - confirmation reminder when patients are planning their next day. 2 hours before - final reminder catches last-minute cancellations and confirms attendance.
Keep reminders short and clear. Identify your business name immediately. State appointment date and time clearly. Include location or call-in details. Offer easy rescheduling option. Keep total message under 30 seconds for voice, under 160 characters for SMS.
Use different channels for different reminder types. Ringless voicemail best for initial reminders and older demographics. SMS perfect for confirmation reminders and quick updates. Voice broadcast use for urgent reminders or live transfers.
Use merge fields to make reminders personal. Include patient name 'Hi {{FirstName}}'. Mention appointment type 'your {{AppointmentType}}'. Specify date and time 'on {{Date}} at {{Time}}'. Reference prior visits 'your follow-up appointment'.
Make it simple for patients to reschedule. Include clear callback number. Offer text confirmation option. Link to online scheduling if available. Respond to reschedule requests immediately. When patients can reschedule easily, they're more likely to show up next time.
Set up automated appointment reminders in minutes. No contracts, 24-hour refund guarantee.
Common questions about automated reminders
Join 20,000+ businesses achieving 5-20x higher response rates with Drop Cowboy®