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State Compliance

Alabama Telecommunications Compliance

Alabama imposes stricter calling restrictions than federal TCPA, including prohibited Sunday and holiday calls. Understand AL state-specific requirements for compliant campaigns.

Understanding your compliance obligations

Educational Resource

This content is for educational purposes only and does not constitute legal advice. Alabama telecommunications regulations change frequently and vary by use case.

Consult Legal Counsel

Consult with qualified legal counsel regarding your specific compliance obligations for Alabama campaigns. Every business situation is unique and requires professional guidance.

Platform Tools

Drop Cowboy provides platform tools to support your compliance efforts, but does not provide legal advice or guarantee compliance. You are responsible for ensuring your campaigns comply with applicable regulations.

Alabama state law imposes additional restrictions beyond federal requirements

Stricter Calling Hours

Alabama restricts telemarketing calls to 8:00 AM - 8:00 PM Monday through Saturday. Federal TCPA allows 8:00 AM - 9:00 PM, giving Alabama one less calling hour per day than federal law permits.

Sunday Calls Prohibited

Alabama law explicitly prohibits all telemarketing calls on Sundays. This is stricter than federal TCPA, which allows Sunday calls between 8:00 AM - 9:00 PM. You must not contact Alabama residents on Sundays for marketing purposes.

Holiday Restrictions

Alabama prohibits telemarketing calls on state and federal holidays. Federal TCPA does not have specific holiday restrictions beyond normal quiet hours. Plan your campaigns to avoid contacting Alabama residents on holidays.

Alabama-Specific Compliance Requirements

Consent Requirements

Alabama follows federal TCPA consent requirements (prior express written consent for marketing calls/texts). However, given AL's stricter calling restrictions, ensure your consent forms clearly explain that you will NOT call on Sundays or holidays, and only between 8 AM - 8 PM.

Calling Hours: 8 AM - 8 PM

Monday through Saturday only, 8:00 AM to 8:00 PM Central Time (contact's local time). This is one hour less than federal TCPA and excludes Sundays entirely. Drop Cowboy's smart scheduling automatically respects Alabama's time restrictions.

No Sunday Calls

All telemarketing calls are prohibited on Sundays in Alabama, regardless of time. Even if you have express written consent, you must not contact Alabama residents on Sundays for marketing purposes. This applies to ringless voicemail and SMS as well.

Holiday Restrictions

No telemarketing calls on state and federal holidays including: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, and Christmas. Confirm current holiday list with legal counsel.

Do Not Call Compliance

Alabama does not maintain a separate state Do Not Call registry. For telemarketing calls without prior express written consent, you must scrub against the federal National DNC Registry. With prior express written consent (PEWC), DNC scrubbing is not required.

Caller Identification

Alabama requires truthful caller ID transmission. You must transmit accurate caller ID information, clearly identify your business, state the purpose of the call, and provide opt-out instructions. Caller ID spoofing is prohibited under both federal and Alabama law.

Support Alabama Compliance with Drop Cowboy

Our platform tools help you respect Alabama's stricter calling restrictions, automatically enforcing 8 AM - 8 PM hours and preventing Sunday/holiday contacts.

Key differences between Alabama state law and federal regulations

Federal TCPA Baseline

8:00 AM - 9:00 PM, 7 days per week, at contact's local time. No specific holiday restrictions beyond normal quiet hours. Applies to all states unless state law is stricter.

Alabama State Law

8:00 AM - 8:00 PM Monday - Saturday only. NO calls on Sundays. NO calls on state/federal holidays. Alabama law is stricter than federal TCPA in all three areas.

Which Law Applies?

When state and federal law conflict, you must follow the STRICTER requirement. For Alabama residents, this means following Alabama's 8 AM - 8 PM, Monday - Saturday, no holidays restriction instead of federal TCPA's more permissive hours.

Best Practices for Alabama Campaigns

Before Your Campaign

Verify Alabama-specific consent language. Scrub against federal DNC registry. Configure Drop Cowboy quiet hours to 8 AM - 8 PM. Exclude Sundays and holidays from your campaign schedule. Test your schedule configuration.

During Your Campaign

Monitor that no contacts are attempted on Sundays or holidays. Process opt-outs immediately. Maintain detailed logs of all Alabama campaign activity. Stay within 8 AM - 8 PM Central Time window.

After Your Campaign

Review campaign logs to confirm no Sunday/holiday contacts occurred. Document opt-out requests. Update suppression lists. Archive records for compliance documentation (recommend 4+ years retention).

Holiday Planning

Maintain an updated Alabama holiday calendar. Review and update campaign schedules quarterly to account for upcoming holidays. Configure Drop Cowboy to automatically pause campaigns on Alabama holidays.

How Drop Cowboy Supports Alabama Compliance

Platform tools designed to make AL compliance straightforward

Smart Scheduling

Configure quiet hours to respect Alabama's 8 AM - 8 PM restriction. Time-zone aware delivery ensures messages go out in recipient's local time.

Day/Holiday Exclusions

Exclude Sundays and holidays from your campaign schedule. Platform tools to support queuing messages sent outside permitted times for delivery on the next allowed business day.

DNC List Management

Tools to manage federal DNC Registry scrubbing for telemarketing campaigns (not required when you have prior express written consent from contacts).

Instant Opt-Out

Tools to process STOP requests with suppression list management to support your efforts to ensure opted-out Alabama contacts never receive future messages.

Custom Contact Fields

Add custom fields to store your own consent documentation details. Track when, how, and from whom Alabama consent was obtained using custom data fields you control.

Audit Logs

Comprehensive campaign logs showing timestamps, recipients, and message content to support your Alabama compliance documentation efforts.

Learn more about telecommunications compliance

TCPA Compliance Guide

Comprehensive guide to federal TCPA requirements including consent, opt-out, quiet hours, and recordkeeping.

Learn more

TCR Registration

Complete guide to The Campaign Registry registration requirements for SMS messaging campaigns.

Learn more

Is Ringless Voicemail Legal?

Legal analysis of ringless voicemail technology under TCPA and FCC regulations.

Learn more

State Compliance Guide

View all state-specific telecommunications requirements and compare Alabama regulations to other states.

Learn more

Compliance Tools

Platform features to support your Alabama compliance efforts including consent capture, DNC scrubbing, and opt-out management.

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Need Help?

Contact our compliance support team for guidance about Alabama-specific requirements or debt collection account setup.

Learn more

Frequently asked questions

Everything you need to know about Drop Cowboy®

Alabama restricts telemarketing calls to 8:00 AM - 8:00 PM Monday through Saturday in the contact's local time (Central Time). This is stricter than federal TCPA which allows 8:00 AM - 9:00 PM seven days per week. All calls are prohibited on Sundays and state/federal holidays.
No. Alabama law explicitly prohibits all telemarketing calls on Sundays, regardless of time or consent status. Even if you have express written consent from an Alabama resident, you must not contact them on Sundays for marketing purposes. This applies to ringless voicemail, live calls, and SMS.
Alabama prohibits telemarketing calls on state and federal holidays including: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, and Christmas. Consult with legal counsel for the current complete list of prohibited holidays.
No, Alabama does not maintain a separate state Do Not Call registry. For telemarketing calls without prior express written consent, you must scrub your calling lists against the federal National DNC Registry maintained by the FTC. However, if you have obtained prior express written consent from contacts (as required by TCPA), DNC scrubbing is not necessary. Consult legal counsel about your specific requirements.
Alabama follows federal TCPA consent requirements. You need prior express written consent for marketing calls using an autodialer or pre-recorded voice, and for marketing text messages. Your consent forms should clearly explain that you will call only Monday - Saturday between 8 AM - 8 PM, and not on Sundays or holidays. Consult legal counsel for appropriate consent language.
Ringless voicemail is subject to the same TCPA consent requirements and Alabama calling restrictions. You must have proper consent from Alabama residents, and you must respect Alabama's 8 AM - 8 PM Monday - Saturday restriction and holiday prohibitions. Drop Cowboy's platform tools help support your compliance efforts for Alabama ringless voicemail campaigns.
Drop Cowboy provides platform tools to support Alabama compliance: configurable quiet hours (set to 8 AM - 8 PM), day exclusions (exclude Sundays), holiday scheduling (pause campaigns on holidays), time-zone aware delivery, automated DNC scrubbing, instant opt-out processing, and comprehensive audit logs. However, you are responsible for ensuring your campaigns comply with Alabama regulations.
When state and federal telecommunications laws conflict, you must follow the STRICTER requirement. For Alabama, state law is stricter than federal TCPA in three ways: shorter calling hours (8 PM instead of 9 PM), no Sunday calls (federal allows Sundays), and no holiday calls (federal has no holiday restrictions). Always follow Alabama's stricter rules when contacting Alabama residents.
Yes. Alabama's calling restrictions apply to telemarketing communications including SMS text messages. You need express written consent, must respect 8 AM - 8 PM Monday - Saturday hours, and cannot send marketing SMS on Sundays or holidays. Include clear opt-out instructions (e.g., 'Reply STOP') and process opt-outs immediately.
Maintain comprehensive records including: documentation of when and how consent was obtained from Alabama residents, consent forms or electronic consent captures, logs of all messages sent (content, recipients, timestamps), proof that no Sunday/holiday contacts occurred, documentation of opt-out requests, and proof of DNC scrubbing. Recommend retaining records for 4+ years.

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