Compliance

State Calling Restrictions Guide

Federal TCPA quiet hours are 8:00am–9:00pm at the contact’s local time. Some states are tighter. Drop Cowboy holds your sends until the allowed window — you still have to know the law.

Federal TCPA baseline

8:00am–9:00pm local, seven days

Federal law sets baseline quiet hours of 8:00am–9:00pm at the contact’s local time, seven days a week. Read 47 U.S.C. § 227, the FCC’s implementing rules at 47 CFR § 64.1200, and the FTC Telemarketing Sales Rule, 16 CFR Part 310.

Drop Cowboy automatically holds sends until federal hours — and any stricter state window — allow them. You still collect consent, honor opt-outs, and decide when holidays or emergencies mean you should not send at all.

States with extra calling-hour requirements

Only states that differ from federal 8am–9pm. State name jumps to that section. Search and sort work in the browser.

StateMon–FriSaturdaySundayWhy
Alabama8am–8pm8am–8pmNo callsState hours; no Sunday
California9am–9pm9am–9pm9am–9pmCal. Pub. Util. Code § 2872
Connecticut9am–8pm9am–8pm9am–8pmState telemarketing hours
Florida8am–8pm8am–8pm8am–8pmFla. Stat. § 501.059
Indiana9am–8pm9am–8pm9am–8pmInd. Code § 24-5-14-8
Kentucky10am–9pm10am–9pm10am–9pmState hours (10am–9pm)
Louisiana8am–8pm8am–8pmNo callsState hours; no Sunday
Maine9am–5pmNo callsNo calls10 M.R.S. § 1498
Maryland8am–8pm8am–8pm8am–8pmMd. Code, Com. Law § 14-3201
Massachusetts8am–8pm8am–8pm8am–8pmState hours
Michigan9am–9pm9am–9pm9am–9pmMCL 750.540e
Minnesota9am–9pm9am–9pm9am–9pmMinn. Stat. § 325E.30
Mississippi8am–8pm8am–8pmNo callsState hours; no Sunday
Nevada9am–8pm9am–8pm9am–8pmState hours
New Mexico9am–9pm9am–9pm9am–9pmState hours
Oklahoma8am–8pm8am–8pm8am–8pmOkla. Stat. tit. 15, § 775B.4
Oregon8am–8pm8am–8pm8am–8pmOr. Laws 2025, ch. 580
Pennsylvania9am–7pm9am–7pmNo callsAct 47 of 2026
Rhode Island9am–6pm10am–5pmNo callsState hours; no Sunday
South Dakota9am–9pm9am–9pmNo callsState hours; no Sunday
Texas9am–9pm9am–9pm12pm–9pmState hours; Sunday from noon
Utah8am–9pm8am–9pmNo callsUtah Code § 13-25a-103
Washington8am–8pm8am–8pm8am–8pmState hours
Wyoming8am–8pm8am–8pm8am–8pmState hours

Alabama

8am–8pm weekdays · State hours; no Sunday

Alabama is tighter than the federal 8:00am–9:00pm window: 8:00am–8:00pm local, Monday–Saturday, with no Sunday calls. The usual citation for those hours is the Alabama Public Service Commission’s solicitation rule (Ala. Admin. Code r. 770-X-5-.17). Holidays listed later on this page are a planning aid — confirm current holiday bans against the official sources before you send.

California

9am–9pm weekdays · Cal. Pub. Util. Code § 2872

California autodialer rules (Pub. Util. Code § 2872) use 9:00am–9:00pm local every day — a later start than federal TCPA. Drop Cowboy holds California destinations to that window.

California residents also have privacy rights under the CPRA (notice, access, deletion, and opting out of sale or sharing of personal information). Keep your own consent and processing records.

Connecticut

9am–8pm weekdays · State telemarketing hours

Connecticut telemarketing hours are 9:00am–8:00pm local every day. Read Conn. Gen. Stat. § 42-288a and the rest of Chapter 743m (telephone solicitations). Drop Cowboy holds Connecticut destinations to that window.

Florida

8am–8pm weekdays · Fla. Stat. § 501.059

Florida’s Telephone Solicitation Act (Fla. Stat. § 501.059) uses 8:00am–8:00pm local every day. Florida also limits three calls in 24 hours on the same subject — plan how often you contact someone, not just when. Drop Cowboy holds Florida destinations to the 8–8 window.

Indiana

9am–8pm weekdays · Ind. Code § 24-5-14-8

Indiana autodialer hours (Ind. Code § 24-5-14-8) are 9:00am–8:00pm local every day. Drop Cowboy holds Indiana destinations to that window.

Kentucky

10am–9pm weekdays · State hours (10am–9pm)

Kentucky calling hours are 10:00am–9:00pm local every day. Telephone solicitation rules live in KRS Chapter 367. Drop Cowboy holds Kentucky destinations to that window.

Louisiana

8am–8pm weekdays · State hours; no Sunday

Louisiana is 8:00am–8:00pm local with no Sunday calls. See Louisiana’s telephone solicitation provisions, including La. R.S. 45:844.14. Holidays listed later on this page are a planning aid. Drop Cowboy holds Louisiana destinations to the weekday window and Sunday block.

Maine

9am–5pm weekdays · 10 M.R.S. § 1498

Maine (10 M.R.S. § 1498) allows weekdays 9:00am–5:00pm local and no weekend calls. Maine also limits one call per eight hours. Drop Cowboy holds Maine destinations to the weekday window and weekend block.

Maryland

8am–8pm weekdays · Md. Code, Com. Law § 14-3201

Maryland telephone-solicitation hours are 8:00am–8:00pm local every day, with a three-call / 24-hour cap. Start with Md. Code, Com. Law § 14-3201. Drop Cowboy holds Maryland destinations to the 8–8 window.

Massachusetts

8am–8pm weekdays · State hours

Massachusetts calling hours are 8:00am–8:00pm local every day. See M.G.L. Chapter 159C (telemarketing). Drop Cowboy holds Massachusetts destinations to that window.

Michigan

9am–9pm weekdays · MCL 750.540e

Michigan (MCL 750.540e) uses 9:00am–9:00pm local every day. Drop Cowboy holds Michigan destinations to that window.

Minnesota

9am–9pm weekdays · Minn. Stat. § 325E.30

Minnesota (Minn. Stat. § 325E.30) uses 9:00am–9:00pm local every day. Drop Cowboy holds Minnesota destinations to that window.

Mississippi

8am–8pm weekdays · State hours; no Sunday

Mississippi hours are 8:00am–8:00pm with no Sunday calls. See Miss. Code Ann. § 77-3-707 and related Public Service Commission telephone-solicitation rules. Drop Cowboy holds Mississippi destinations to that window.

Nevada

9am–8pm weekdays · State hours

Nevada calling hours are 9:00am–8:00pm local every day. See NRS 597.814 (unsolicited telephone solicitations). Drop Cowboy holds Nevada destinations to that window.

New Mexico

9am–9pm weekdays · State hours

New Mexico calling hours are 9:00am–9:00pm local every day. See NMSA 1978, § 57-12-22. Drop Cowboy holds New Mexico destinations to that window.

Oklahoma

8am–8pm weekdays · Okla. Stat. tit. 15, § 775B.4

Oklahoma Telephone Solicitation Act hours are 8:00am–8:00pm local every day, with a three-call / 24-hour cap. Read 15 O.S. § 775B.4. Drop Cowboy holds Oklahoma destinations to the 8–8 window.

Oregon

8am–8pm weekdays · Or. Laws 2025, ch. 580

Oregon House Bill 3865 (Or. Laws 2025, ch. 580; effective January 1, 2026) uses 8:00am–8:00pm local every day and caps three calls in 24 hours. That is not the federal 8:00am–9:00pm window. Drop Cowboy holds Oregon destinations to 8–8.

Pennsylvania

9am–7pm weekdays · Act 47 of 2026

Pennsylvania Senate Bill 992 became Act 47 of 2026 (signed July 20, 2026; effective October 19, 2026). Covered solicitations — including text and ringless voicemail — are Monday–Saturday 9:00am–7:00pm local, with no Sunday calls. Drop Cowboy holds Pennsylvania destinations to that window now so you are not still on the older Saturday morning hours when the statute takes effect.

Rhode Island

9am–6pm weekdays · State hours; no Sunday

Rhode Island hours are weekdays 9:00am–6:00pm, Saturday 10:00am–5:00pm, and no Sunday calls. See R.I. Gen. Laws Title 5, Chapter 61 (telephone sales). Holidays listed later on this page are a planning aid. Drop Cowboy holds Rhode Island destinations to that weekday/weekend window.

South Dakota

9am–9pm weekdays · State hours; no Sunday

South Dakota hours are 9:00am–9:00pm local with no Sunday calls. See SDCL 37-30-23. Drop Cowboy holds South Dakota destinations to that window.

Texas

9am–9pm weekdays · State hours; Sunday from noon

Texas hours are 9:00am–9:00pm local, except Sunday noon–9:00pm. See Tex. Bus. & Com. Code ch. 304. Senate Bill 140 (effective September 1, 2025) also tightened autodialer liability and written-consent rules — see the autodialer table. Drop Cowboy holds Texas destinations to the hours window.

Utah

8am–9pm weekdays · Utah Code § 13-25a-103

Utah (Utah Code § 13-25a-103) is 8:00am–9:00pm local with no Sunday calls. Holidays listed later on this page are a planning aid. Drop Cowboy holds Utah destinations to the weekday window and Sunday block.

Washington

8am–8pm weekdays · State hours

Washington calling hours are 8:00am–8:00pm local every day. See RCW 80.36.390 (telephone solicitation) and RCW 80.36.400 (automatic dialing and announcing devices). Drop Cowboy holds Washington destinations to the 8–8 window.

Wyoming

8am–8pm weekdays · State hours

Wyoming calling hours are 8:00am–8:00pm local every day. Wyoming’s autodialer statute is Wyo. Stat. § 6-6-104 (Title 6 PDF). Drop Cowboy holds Wyoming destinations to the 8–8 window.

Maximum call volume restrictions

Some states also limit how often you may contact the same person. Plan cadence separately from calling hours.

Frequency restrictionAffected states
Maximum of 3 telemarketing calls to a consumer in 24 hours on the same subject matterFL, MD, OK, OR
Maximum of 1 call per 8 hoursME

Holiday call restrictions

Dates some states restrict outbound telemarketing. Drop Cowboy does not skip holidays for you — pause those states or use state blocking.

HolidayDateState(s)
New Year's DayJan 1AL, LA, PA, RI, UT
Martin Luther King Day3rd Mon. in JanAL, LA, PA, RI, UT
Inauguration Day—LA (Baton Rouge only)
Mardi Gras DayFeb or MarAL (Baldwin & Mobile counties), LA
President's Day3rd Mon. in FebruaryAL, PA, RI, UT
Good FridayFriday before EasterLA, PA
Confederate Memorial DayLast Mon. in AprilAL
RI Independence DayMay 4RI
Memorial DayLast Mon. in MayAL, LA, PA, RI, UT
Jefferson Davis Day1st Mon. in JuneAL
Flag DayJune 14PA
JuneteenthJune 16UT
JuneteenthJune 19AL, LA, PA, RI
Independence DayJuly 4AL, LA, PA, RI, UT
Pioneer DayJuly 24UT
Victory Day2nd Mon. of Aug.RI
Labor Day1st Mon. in Sep.AL, LA, PA, RI, UT
Columbus Day2nd Mon. in Oct.AL, PA, RI, UT
Election Day2nd Tues. in Nov.PA, RI
Veterans DayNov. 11AL, PA, RI, UT
Thanksgiving Day4th Thurs. in Nov.AL, LA, PA, RI, UT
Acadian Day4th Fri. in Nov.LA
Rosa Parks DayDec. 1AL
Christmas EveDec. 24LA (governor may declare)
Christmas DayDec. 25AL, LA, PA, RI, UT
New Year's EveDec. 31LA

States of emergency

There is no general federal ban on telemarketing during declared emergencies. Best practice is to pause campaigns into disaster areas. Drop Cowboy lets you disable specific states so sends do not go out to affected regions.

Autodialer and prerecorded-message notes

Additional state rules beyond hours. Illinois’ autodialer statute is about where the equipment is used, not a different calling-hours window for Illinois residents.

StateAutodialerPrerecordedWritten consent
CaliforniaState do-not-call and autodialer rules; Pub. Util. Code § 2872 hours 9am–9pmPrior written consent for prerecorded residential callsYes — autodialed calls
ConnecticutPrior express consent; state do-not-callPrior written consentYes
FloridaAutomated dialing or recorded message without prior express written consentPrior express written consentYes
IllinoisIllinois autodialer law applies when the equipment is used from Illinois. Calling into Illinois from elsewhere still follows federal 8am–9pm hours.Prior written consent for prerecorded callsYes, when the equipment is used in Illinois
MarylandState autodialer restrictionsPrior written consentYes
NevadaState autodialer lawPrerecorded message restrictionsYes
New YorkState autodialer restrictionsPrior written consent for prerecorded messagesYes
OklahomaState autodialer restrictionsPrior written consentYes
PennsylvaniaState autodialer law; Act 47 covers text and ringless voicemailPrerecorded message restrictionsYes
TexasSB 140 (effective Sept 1, 2025) expands autodialer liabilityWritten consent for automated callsYes
UtahState autodialer restrictionsPrior written consentYes
VirginiaVa. Code § 59.1-518.2Prerecorded message restrictionsYes
WashingtonRCW 80.36.400Prior written consentYes
WisconsinWis. Stat. § 100.52(4)Prerecorded message restrictionsYes
WyomingWyo. Stat. § 6-6-104Prior written consentYes

How Drop Cowboy helps

Automatic quiet hours. Sends wait until federal 8:00am–9:00pm and any stricter state window allow them.

Opt-outs. Keypress on the callback IVR and SMS keywords such as STOP are processed automatically. If someone opts out outside Drop Cowboy, add them to your scrub list.

Your job. Get prior express written consent where the law requires it, keep those records, decide when holidays or emergencies mean you should not send, and confirm the statutes with counsel. This page does not do that work for you.

Questions about state compliance?

Support can help you plan schedules and opt-out flows. Drop Cowboy already enforces quiet hours.

State regulations FAQs

Plan timing and consent confidently

How should I use this state list?
Use this page to plan timing. Drop Cowboy holds sends across federal 8:00am–9:00pm and the stricter state windows in the table. Keep consent records yourself, read the linked statutes, and talk to counsel before you launch. States that only follow federal hours are covered by the Federal TCPA baseline section — they do not have their own pages.
How does Drop Cowboy enforce quiet hours across states?
Drop Cowboy prevents sends outside allowed windows using federal and state rules by contact location. You do not configure those hours. For state holidays or emergencies, pause those states or use state blocking — the platform will not guess a holiday calendar for you.
Do I need National DNC scrubbing if I have written consent?
With prior express written consent, National Do Not Call scrubbing may not be required for some telemarketing. That is not a blanket rule. Requirements vary by program and jurisdiction. Drop Cowboy does not store your opt-in consent; you must retain records. Confirm with counsel.
How are opt-outs handled with Drop Cowboy?
Drop Cowboy honors opt-outs via IVR keypress and SMS keywords like STOP. If a contact opts out outside Drop Cowboy, add them to your scrub list. Include easy opt-out instructions and keep your own records.