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Maryland adopts federal TCPA regulations for calling hours and consent requirements. Understand how federal TCPA applies to Maryland campaigns.
Understanding your compliance obligations
This content is for educational purposes only and does not constitute legal advice. Maryland telecommunications regulations change frequently and vary by use case.
Consult with qualified legal counsel regarding your specific compliance obligations for Maryland campaigns. Every business situation is unique and requires professional guidance.
Drop Cowboy provides platform tools to support your compliance efforts, but does not provide legal advice or guarantee compliance. You are responsible for ensuring your campaigns comply with applicable regulations.
Maryland adopts federal telecommunications regulations without additional restrictions
Maryland follows federal TCPA calling hours: 8:00 AM - 9:00 PM at the contact's local time, seven days per week. Maryland does not impose additional time-of-day restrictions beyond federal TCPA requirements.
Maryland follows federal TCPA consent requirements. You need prior express written consent for marketing calls using autodialers or pre-recorded voice messages, and for marketing text messages. Federal TCPA standards apply in Maryland.
Because Maryland does not impose additional restrictions beyond federal TCPA, compliance is straightforward: follow federal calling hours (8 AM - 9 PM), obtain proper consent, honor opt-outs immediately, and maintain records. Platform tools are available to support your compliance efforts.
Maryland follows federal TCPA consent requirements. You need prior express written consent for marketing calls using an autodialer or pre-recorded voice, and for marketing text messages. Consult legal counsel for appropriate consent language for your Maryland campaigns.
Maryland adopts federal TCPA quiet hours: 8:00 AM to 9:00 PM at the contact's local time, seven days per week. Smart scheduling tools support respecting time zones and sending messages during permitted hours.
Maryland does not prohibit calls on specific days of the week. You can contact Maryland residents Monday through Sunday between 8:00 AM - 9:00 PM local time. Always verify current Maryland law with legal counsel.
Maryland does not maintain a separate state Do Not Call registry. For telemarketing calls without prior express written consent, you must scrub against the federal National DNC Registry. With prior express written consent (PEWC), DNC scrubbing is not required.
Federal TCPA and Truth in Caller ID Act requirements apply in Maryland. You must transmit valid, traceable caller ID information, clearly identify your business, state the purpose of the call, and provide opt-out instructions. Caller ID spoofing is prohibited.
Maintain comprehensive records of consent, campaign activity, and opt-out requests for Maryland campaigns. While Maryland may not have specific retention requirements, best practice is to retain records for 4+ years to support compliance documentation.
Our platform tools help support federal TCPA compliance for your Maryland campaigns with automatic quiet hours enforcement and opt-out processing.
Understanding baseline federal telecommunications regulations
The Telephone Consumer Protection Act (TCPA) is a federal law passed in 1991 to protect consumers from unwanted marketing calls and texts. TCPA sets baseline calling hours (8 AM - 9 PM), consent requirements, and opt-out obligations that apply nationwide including Maryland.
TCPA compliance has three key requirements: (1) Get permission first (prior express written consent for marketing), (2) Respect quiet hours (8 AM - 9 PM local time), and (3) Honor opt-outs immediately. Follow these principles for compliant Maryland campaigns.
Platform tools to support TCPA compliance for Maryland campaigns: quiet hours configuration, time-zone aware scheduling, opt-out processing tools, DNC list management, and comprehensive audit logs.
Verify you have proper consent from Maryland residents. If needed for telemarketing without consent, scrub against federal DNC registry. Configure platform quiet hours to 8 AM - 9 PM. Confirm message content meets legal requirements with legal counsel. Test your opt-out mechanism.
Monitor opt-out requests in real-time. Process STOP requests immediately. Maintain detailed logs of all Maryland campaign activity. Stay within 8 AM - 9 PM local time windows. Verify all links and callbacks work correctly.
Review and document all opt-out requests. Update suppression lists across all systems. Archive campaign records per retention requirements. Analyze delivery and response metrics. Document any complaints received.
Stay informed about Maryland and federal law changes. Train staff on TCPA requirements. Regularly review and update consent forms. Maintain relationship with legal counsel. Document all compliance efforts. Conduct periodic compliance audits.
Platform tools designed to make TCPA compliance straightforward
Time-zone aware delivery respects federal TCPA quiet hours (8 AM - 9 PM) automatically for Maryland contacts.
Add custom fields to store your own consent documentation details. Track when, how, and from whom consent was obtained from Maryland residents using custom data fields you control.
Tools to manage federal DNC Registry scrubbing for telemarketing campaigns (not required when you have prior express written consent from contacts).
Tools to process STOP requests with suppression list management to support your efforts to ensure opted-out Maryland contacts never receive future messages.
Maintain and enforce company-specific suppression lists to honor opt-out requests from Maryland residents.
Comprehensive campaign logs showing timestamps, recipients, and message content to support your Maryland compliance documentation.
Learn more about federal TCPA and telecommunications compliance
Comprehensive guide to federal TCPA requirements including consent, opt-out, quiet hours, and recordkeeping.
Learn moreComplete guide to The Campaign Registry registration requirements for SMS messaging campaigns.
Learn moreLegal analysis of ringless voicemail technology under TCPA and FCC regulations.
Learn moreView all state-specific telecommunications requirements and compare Maryland regulations to other states.
Learn morePlatform features to support your Maryland compliance efforts including consent capture, DNC scrubbing, and opt-out management.
Learn moreContact our compliance support team for guidance about federal TCPA and Maryland telecommunications requirements.
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