Texas Telecommunications Compliance

Texas restricts telemarketing calls to 9:00 AM - 9:00 PM Monday through Saturday, and 12:00 PM (noon) - 9:00 PM on Sundays, in the contact's local time (Central Time). This is stricter than federal TCPA which allows 8:00 AM start times and 8:00 AM Sunday start times.

No. Texas law prohibits telemarketing calls before 12:00 PM (noon) on Sundays. You can only contact Texas residents on Sundays between 12:00 PM and 9:00 PM Central Time. This is stricter than federal TCPA which allows Sunday calls starting at 8:00 AM. Platform tools can support delaying Sunday messages until noon.

No, Texas does not maintain a separate state Do Not Call registry. For telemarketing calls without prior express written consent, you must scrub your calling lists against the federal National DNC Registry maintained by the FTC. However, if you have obtained prior express written consent from contacts (as required by TCPA), DNC scrubbing is not necessary. Consult legal counsel about your specific requirements under Texas law.

Texas follows federal TCPA consent requirements. You need prior express written consent for marketing calls using an autodialer or pre-recorded voice, and for marketing text messages. Your consent forms should clearly explain that you will call Monday - Saturday between 9 AM - 9 PM, and Sundays between 12 PM - 9 PM. Consult legal counsel for appropriate consent language.

Yes, ringless voicemail can be used in Texas subject to TCPA consent requirements and Texas calling restrictions. You must have proper consent from Texas residents, and you must respect Texas' 9 AM - 9 PM hours Monday - Saturday and 12 PM - 9 PM Sunday restriction. Drop Cowboy provides platform tools to support your compliance efforts for Texas ringless voicemail campaigns.

Drop Cowboy provides platform tools to support Texas compliance: configurable quiet hours (set to 9 AM - 9 PM), day-specific timing (Sunday 12 PM - 9 PM), time-zone aware delivery (respects Central Time), DNC list management tools, opt-out processing tools, and comprehensive audit logs. However, you are responsible for ensuring your campaigns comply with Texas regulations.

Yes. Texas has robust consumer protection statutes that provide private rights of action for violations. Texas consumers can potentially sue for damages if you violate Texas calling restrictions. This makes meticulous compliance documentation especially important for Texas campaigns. Consult with qualified legal counsel to understand your potential liability exposure.

Maintain comprehensive records including: documentation of when and how consent was obtained from Texas residents, consent forms or electronic consent captures, logs of all messages sent (content, recipients, timestamps showing compliance with 9 AM start time and Sunday noon restriction), documentation of opt-out requests, and proof of DNC scrubbing. Given Texas' private right of action, recommend retaining records for 4+ years.

Yes. Texas' calling restrictions apply to telemarketing SMS text messages. You need express written consent, must respect 9 AM - 9 PM Monday - Saturday and 12 PM - 9 PM Sunday hours, must include clear opt-out instructions (e.g., 'Reply STOP'), and must process opt-outs immediately.

When state and federal telecommunications laws conflict, you must follow the STRICTER requirement. For Texas, state law is stricter than federal TCPA in two ways: later start time (9 AM instead of 8 AM) and Sunday noon restriction (12 PM instead of 8 AM). Always follow Texas' stricter rules when contacting Texas residents.